Net 4 was once one of India’s biggest domain registrars, but today, its customers are struggling to reach a real human at the company to do something as basic as renew their purchases. Hundreds of businesses may be impacted by the company’s operations coming to a virtual standstill amid bankruptcy proceedings and the COVID-19 pandemic.
Since my story on this is longform, I have not included a preview here. You can read the full post here.